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Frequently Asked Questions Channels/Information Unable to place a stock order

Frequently Asked Questions Securities Unable to place a stock order

FAQ Unable to place a stock order

Question
Unable to place a stock order
Answer
You can perform the following initial account verification:

1. Check if your Line Available balance is sufficient to cover the order value.

2. Check if your KYC and Suite have expired (Review every 2 years).
(Streaming App Channel: [Login] > [SBI Service] > [Complete KYC Assessment] > [Enter Password] > [Review/Update Information] > [Enter OTP] > [Complete])
** If your KYC and Suite have expired, you will be able to place orders on the next business day after completing the verification process, or call 02-0221499 to request account unlocking.

Management ID:147 / Creation Date

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